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Factory Direct SPA Covers - FACTORY DIRECT SPA COVER
Factory Direct SPA Covers - FACTORY DIRECT SPA COVER
Factory Direct SPA Covers - FACTORY DIRECT SPA COVER
Buyer BEWARE!!! Had their spa cover for 9 months when the vinyl faded and the foam inside started degrading causing slumping. Owner blames it all on your abuse of their cover. He will tell you used wrong UV protectant or you walked or sat on it. This company tells you...
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#912555
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Factory Direct Spa Covers Spa Cover Review from Paradise, California
Factory Direct Spa Covers Spa Cover Review from Paradise, California
My spa cover took 6 weeks to be delivered. Kyle explained that they never guess where a customer wants there tie downs. Apparently common sense is not there strong point. I paid extra for 8 tie downs and they had no idea where I wanted them? SERIOUSLY???? 2 on each...
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Anonymous
Anonymous

I was ready to buy and went looking for reviews

Anonymous
Anonymous

This guy is a total phony huckster. Company is a joke

1.4
#846133
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My 3-year old cover has ripped at the center seam and must now be replaced. They also screwed up the dimensions when i placed the order, but because the cover sort of worked I didn't bother looking to correct their screw up. I'd also say buy elsewhere, since you...
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#721989
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We ordered a spa cover after numerous emails with Kyle. It should have been our first clue that they refuse to communicate by phone. All of our calls went unanswered and when we did send emails, we received snotty answers in return. Kyle certainly has no problem...
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#650619
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I purchased there 10 year warranty cover, within 14 months the vinyl on the outside became cracked and badly discolored. I also noticed on the bottom side the cover area which is over the water was discolored as well. When I contacted the first question asked was "Is...
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#427267
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I recently purchased a spa cover and was contacted on 6/26 2013 by a local delivery company who promised delivery the following day. Since the item has not been received and I have heard nothing further from the delivery folks, I called Factory Direct Spa Covers...
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#424383
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I purchased a $414.00 spa cover because of the 10 yr warrenty and the cover did not last even 2 years before: A)the stitching came apart completely in multiple areas, B) the foam core became saturated with moisture - to the point that I could can not lift the cover off...
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Anonymous
Anonymous

Sounds like the same thing I went through, only he told me he had gotten some bad vinyl and for 1/2 price he would make me a new cover because I used bromine in my spa which v...

#409709
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On 3-2-2008 we ordered "Factory Direct Spa Cover" best cover - with a 10 year warranty. This cover did not last even 2 years before 1) the stitching came apart completely on two sides 2) the foam core became saturated with moisture - to the point that one person can...
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Anonymous
Roy Kuhlmeyer

At Factory Direct Spa Covers we take customer service very seriously. We understand it can be frustrating to address Warranty issues and the majority of our 100,000+ customers...

Tujunga, California
#288563
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Factory Direct SPA Covers - Hottub-covers.com
Factory Direct SPA Covers - Hottub-covers.com
Do not use factory Direct SPA Covers. I bought a cover from them in 2007 with a 10 year warranty and they will not return my emails. The cover has bubbled and is no longer the color gray, now it is brown and staining the deck and steps. I sent them pictures of the...
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fdsc
fdsc

Dear Spa Owner We realize this occurred almost 4 years ago, however, we'd like to respond. FDSC is family-owned. We have been in business for over 25 years and have manufa...

Anonymous
BizzyB

I've ordered (3) spa covers from Factory Direct Spa Covers in the last 24 years. They're great. The covers last and the folks there are responsive and knowledgeable. Somet...

#157494
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Contact Factory Direct SPA Covers

Mailing Address:
Factory Direct Spa Covers
280 Trade St
San Marcos, CA 92078
Phone:
(800) 827-7716
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